Knowit

1. Introduction

Knowit ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service ("Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address used for account registration and authentication
Profile Information: Name, avatar, and other profile details you choose to provide
Payment Information: Billing details processed through our payment provider (Stripe)
Communications: Information you provide when contacting us for support

2.2 Information Collected Automatically

Usage Data: Pages viewed, features used, content interactions, and time spent on the Service
Device Information: Browser type, operating system, device identifiers
Log Data: IP address, access times, referring URLs
Cookies: We use cookies and similar technologies for authentication and analytics

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process transactions and manage your subscription
Send you service-related communications and updates
Personalize your experience and content recommendations
Analyze usage patterns to improve our Service
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Third parties that help us operate the Service (e.g., payment processing, hosting, analytics)
Legal Requirements: When required by law, court order, or governmental authority
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you explicitly authorize us to share information

4.1 Third-Party Services

We use the following third-party services:

Stripe: For payment processing. Stripe's privacy policy applies to payment data.
Analytics Services: To understand how users interact with our Service

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a portable copy of your data
Opt-out: Opt out of certain data processing activities

To exercise these rights, please contact us at contact@knowit.today.

7.1 Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to say no to the sale of personal information
Right to equal service and price

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including rights to access, rectification, erasure, and data portability. Our legal basis for processing includes consent, contract performance, and legitimate interests.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@knowit.today